'''A. Assess and Track the State of Staff Development at the Library'''\\


• met with Staff Development Coordinating Committee, reviewed previous training surveys and minutes [2005]\\

• met with Technology Training Coordinators [2006]\\

• created and distributed '''training needs survey for library administration'''. Administration identified three top training needs: (1) setting priorities/goals; (2) customer service skills; and (3) service assessment. [2006]\\

• created and distributed '''training needs survey for all library staff'''. Library staff identified communication skills, customer service skills, setting priorities/goals, time management and teamwork as needs. [2007]\\

• conducted a '''literature review on learning organizations'''; met with faculty whose focus is learning organizations [2005,2006]\\

• created a statement on the importance of staff development from administration to add to Staffweb [2006]\\


'''B. Identify System-Wide Training and Development Opportunities and Oversee Training'''\\


• '''reviewed our use of ElementK online training''' and determined that we would make better use of our funds with in-person training; Usage data also suggested that top technology skill needs among staff to be Dreamweaver training; Library Administration also identified Outlook training as a priority. [2007]\\

• offered '''meeting management training''';  created a reference library for meeting management, including materials and staff who can conduct ongoing training in these areas [2007]\\

• organized '''project management training''' for 30 supervisors and for library staff serving on committees and teams; Project management templates were posted to the Staffnews Training and Development pages. This training addressed the need identified in strategic planning. [2007]\\

• organized a brown bag, front line training for 58 library staff and an open house for the '''DiscoverLibrary roll out'''. [2008]\\

• organized '''basic and advanced Dreamweaver training''' for 63 library staff; This training addressed technology skills identified in the ElementK assessment. [2008]\\

• organized '''Outlook training''' for 46 library staff and created a web page of resources for users. This training supported the library's migration to Outlook and addressed a need identified by library administration. [2008]\\

• organized '''fire extinguisher training''' for library staff; This need was identified by the Disaster Preparedness Project Team. [2008]\\


'''C. Encourage Communication and Collaboration among Departmental Units and Groups'''\\


• created a '''training checklist for new employees''' to support consistency in staff orientation and training [2006]\\

• '''revised the Training pages''' on the StaffWeb to give staff easy access to our online training resources as well as free or modestly expensive resources for training. [2007]\\

• created '''guidelines for a fund for library staff development''' [2007]\\

• Gathered information on '''mentoring programs''' [2007]\\


'''D. Recognize Staff Achievements'''\\


• organized the '''Spring Staff Picnic''' for all library staff; Approximately 200 staff and family members attended the event. [each year]\\

• created '''online Acorn Note''' form [in progress 2008]