1. basic reference training for first-year services\\
2. Camtasia training and shared information resource\\
3. Creating effective presentations\\
4. Voice coaching for podcasts\\
5. Facebook/Second Life\\
6. Effective referrals (when to answer a question, how to pass it on)\\
7. Centra\\
8. Novell migration\\
9. Vista/Microsoft Office 2007\\
10. del.icio.us and other applications\\
11. Dreamweaver for those who missed it